- Experienced supporting personnel
- 24x7x365 access to tier 3
- 100% controlled decisions for SuperMicro servers
- Monitoring of all servers 24/7
- Several basic providers
- 99.9% uptime
Hurricane Electric: reliable and efficient collocation in the USA
Like in our previous article about Serverius Data Center, we continue telling about countries where company IT-infrastructure placement is prospective according to a number of factors. This time our company will introduce Hurricane Electric, the American IT-company.
Hurricane Electric is an American telecoms operator that offers a wide range of services including collocation, web-hosting, renting dedicated servers, tunneling and IP-transit. We have decided to tell about collocation in detail, as this is the primary service of the company. On Habrahabr there is a fair amount of companies that need dedicated servers or whole data centers. Hurricane Electric has been offering all this for a long time already adding various goodies to the primary offer. Read below about all this.
Building of Fremont 2 Data Center in the middle of Silicon Valley, the USA.
Hurricane Electric offers world-class collocation services as the company claims. To the best of our knowledge, this statement corresponds to the facts.
The company offers a branched backbone network, reliable energy infrastructure as well as good specialists. By the way, Hurricane Electric holds free certification of specialists in IPv6 use – we will tell about this a bit later. As an indicator of the company services quality can be the fact that among customers of Hurricane Electric there are clients who are in the top-50 of world companies: BMW, Cisco, Google, Baskin Robbins, Japan Telecom, Akamai, Hewlett-Packard, etc.
The company data centers are located in Fremont and some other cities in the San Francisco bay region. Besides, Hurricane Electric has a branched network of long-distance optical channels in the USA, Europe and Asia.
Various by scale possibilities are available: from a separate rack (capacity of racks is up to 42U) up to a whole data center on the area up to 18500 square meters. Everything depends on the facilities and infrastructure a customer needs.
The company provides servers work maintenance (from one up to tens of thousands) as well as fulfills all standard procedures of servicing dedicated servers. Besides, there is a possibility to upgrade a server if a customer wishes.
There are two types of locked server racks of the 42U type in Fremont-II data center. Each rack has a key and a lock both on the front and on the back door.
Standard racks size:
Width: 20.5 inches;
Distance between binding rails: 19 inches
Rack depth from the front till the back door: 30.25 inches;
Depth of rails: 77 inches.
Size of deep racks:
Width: 20.5 inches
Distance between binding rails: 19 inches;
Rack depth from the front till the back door: 39 inches;
Distance between the front rail and the back door: 37.5 inches;
Depth of rails: 77 inches.
∙ The Company uses reliable power infrastructure protected from power surges and power cuts.
∙ The Company data-centers are sensitive facilities with battery back-up and an emergency generator
∙ Both standard and individual schemes are used for customers’ specific projects.
Long-distance IPv4 infrastructure
∙ Long-distance IPv4 infrastructure of the Company is in the top-3 world biggest IPv4 networks;
∙ The Company works with its own fiber-optic internet network
∙ Redundant network paths with more than nine thousands (9.000) BGP peer-to-peer sessions with the biggest national and international internet networks;
∙ Declared duplication of critical network parts as well as self-regulating network infrastructure;
∙ Primary backbone cable and direct connections with more than 3.700 main national and international internet networks;
∙ Internet ports 100, 1000, 10.000 & 100.000 Mbit of high-capacity; an additional bandwidth is available if appropriate – easy move to faster ports;
Long-distance IPv6 infrastructure
∙ Here we should mention that Hurricane Electric long-distance IPv6 infrastructure is the biggest in the world. A similar network of the nearest competitor is two times less.
∙ If your company is upgrading its network making it IPv6-compatible, Hurricane Electric can offer necessary decisions in this case.
Maintenance – servicing – control
∙ The Company specialists work 24/7;
∙ All rooms, racks, etc. are inaccessible for strangers;
∙ There are digital security cameras set in rooms (CCTV) that are available for customers 24/7;
∙ Digital locks with keycards on each entrance and exit;
∙ Control of staff access to the equipment;
∙ Access level customization;
∙ Additional security features;
∙ Regular auditing by specialized companies;
∙ Remote hands service 24/7 is included;
∙ Minimal document flow;
∙ Network Operation Center working 24/7 that monitors network connections and renders maintenance;
∙ Full physical access 24 hours/ 365 days.
“Green” equipment cooling systems are used in the Company data centers. This lets reduce costs for electricity supply as well as lower the environmental impact.
The cooling system includes equipment from Liebert HVAC and McQuays. All cooling systems are duplicated so equipment failure will automatically switch a reserve unit/line on.
∙ Free cross-communications to cabinets
∙ Free MRTG statistics page for comfortable monitoring
∙ Free DNS service
∙ Free BGP
∙ IPv6 and IPv4 are available
Ping and tracing
A specialist will understand more out of ping and tracing to the Company data center. Here is an interesting picture. Tracing and pings to Kyiv, Moscow and Saint Petersburg.
С 18.104.22.168 DS791708
— tracepath 22.214.171.124
1: 126.96.36.199 0.144ms pmtu 1500
1: 188.8.131.52 0.927ms
1: 184.108.40.206 1.405ms
2: v1497.core3.fmt2.he.net 9.040ms
3: 10gigabitethernet5-4.core1.pao1.he.net 1.006ms
4: paloalto1.pao.seabone.net 1.034ms asymm 5
5: xe-1-3-3.franco71.fra.seabone.net 159.831ms asymm 9
6: mixnet.franco71.fra.seabone.net 189.327ms asymm 7
7: be2.208.cr-1.f17.kiev.volia.net 189.063ms asymm 8
8: v253.mars.dc.volia.com 190.234ms asymm 10
9: v502.stack21.dc.volia.com 191.778ms asymm 10
10: d03.default-host.net 190.901ms reached
Resume: pmtu 1500 hops 10 back 52
ping -c 5 220.127.116.11
PING 18.104.22.168 (22.214.171.124) 56(84) bytes of data.
64 bytes from 126.96.36.199: icmp_seq=1 ttl=52 time=189 ms
64 bytes from 188.8.131.52: icmp_seq=2 ttl=52 time=189 ms
64 bytes from 184.108.40.206: icmp_seq=3 ttl=52 time=189 ms
64 bytes from 220.127.116.11: icmp_seq=4 ttl=52 time=189 ms
64 bytes from 18.104.22.168: icmp_seq=5 ttl=52 time=189 ms
— 22.214.171.124 ping statistics — 5 packets transmitted, 5 received, 0% packet loss, time 4005ms
rtt min/avg/max/mdev = 189.807/189.878/189.934/0.553 ms
— tracepath 126.96.36.199
1: 188.8.131.52 0.152ms pmtu 1500
1: 184.108.40.206 4.829ms
1: 220.127.116.11 0.792ms
2: v1497.core3.fmt2.he.net 0.403ms
3: 10gigabitethernet10-1.core1.sjc2.he.net 6.729ms
4: 10gigabitethernet1-4.core1.sjc1.he.net 6.835ms
5: any2ix.coresite.com 1.161ms
6: ae1-9.RT.MR.MSK.RU.retn.net 200.262ms asymm 11
7: GW-TCTel.retn.net 190.678ms asymm 11
8: SW21.tel.ru 190.687ms asymm 12
9: 46-38-56-231.static.mudkip.pl 190.038ms reached
Resume: pmtu 1500 hops 9 back 51
ping -c 5 18.104.22.168
PING 22.214.171.124 (126.96.36.199) 56(84) bytes of data.
64 bytes from 188.8.131.52: icmp_seq=1 ttl=51 time=189 ms
64 bytes from 184.108.40.206: icmp_seq=2 ttl=51 time=189 ms
64 bytes from 220.127.116.11: icmp_seq=3 ttl=51 time=189 ms
64 bytes from 18.104.22.168: icmp_seq=4 ttl=51 time=189 ms
64 bytes from 22.214.171.124: icmp_seq=5 ttl=51 time=189 ms
— 126.96.36.199 ping statistics — 5 packets transmitted, 5 received, 0% packet loss, time 4001ms
rtt min/avg/max/mdev = 189.054/189.258/189.443/0.137 ms
— tracepath 188.8.131.52
1: 184.108.40.206 0.117ms pmtu 1500
1: 220.127.116.11 0.935ms
1: 18.104.22.168 0.832ms
2: v1497.core3.fmt2.he.net 7.535ms
3: 10gigabitethernet12-1.core1.lax1.he.net 8.773ms asymm 4
4: 10gigabitethernet9-1.core1.nyc4.he.net 70.752ms
5: 10gigabitethernet6-4.core1.lon1.he.net 139.064ms
6: 10gigabitethernet1-1.core1.ams1.he.net 158.616ms
7: 22.214.171.124 146.762ms
8: 126.96.36.199 179.618ms
9: 188.8.131.52 180.624ms reached
Resume: pmtu 1500 hops 9 back 56
ping -c 5 184.108.40.206
PING 220.127.116.11 (18.104.22.168) 56(84) bytes of data.
64 bytes from 22.214.171.124: icmp_seq=1 ttl=56 time=180 ms
64 bytes from 126.96.36.199: icmp_seq=2 ttl=56 time=181 ms
64 bytes from 188.8.131.52: icmp_seq=3 ttl=56 time=181 ms
64 bytes from 184.108.40.206: icmp_seq=4 ttl=56 time=181 ms
64 bytes from 220.127.116.11: icmp_seq=5 ttl=56 time=181 ms
— 18.104.22.168 ping statistics — 5 packets transmitted, 5 received, 0% packet loss, time 4006ms
rtt min/avg/max/mdev = 180.799/181.287/181.524/0.261 ms
In the end, we should say that Hurricane Electric holds free certification of technical specialists in IPv6 use. For being certified, one should roll out IPv6 on his/her network (routing, web-server, DNS-server, etc.) and confirm that by passing automated tests as well as answer a number of questions about the protocol, its addressing and use.
In addition, the Company provides a report concerning spreading IPv6 on the Internet and the countdown application of IPv4 address space exhaustion for various platforms.
Advantages of placement based on Hurricane Electric in the USA
In general, this telecoms operator is one of the most promising ones not only in the USA but in other countries as well.
Hurricane Electric has a rather branched network infrastructure with high cohesion both for the USA and for other regions. Accordingly, access to network recourses of the organization will be equally prompt from Europe and the USA.
Besides, top-ranked specialists work for the company. Hurricane Electric imposes high requirements on them. You can find that on some websites where workers share their impressions concerning interviewing.
Lastly, the Company uses transparent payments system with no additional / concealed payments for any services.